AAA Arizona, Inc. Doubles Membership Reinstatements with Telescript Call Center Solution from Digisoft

AAA Arizona, Inc.
Administrative Office

We at AAA Arizona had been running membership reinstatement campaigns with manual dialing and subsequent manual data entry.

We chose Digisoft to implement their Telescript call center solution to provide their unique automated dialing and their customizable agent interface to automate the transactions. Digisoft installed and configured our Telescript system and developed our campaign in one week.

Since then, we have doubled our productivity through the automation of dialing, data collection, callback scheduling, fulfillment, and more. We also improved our rate of effectiveness through the consistent call handling provided by Digisoft's completely customizable agent interface. The productivity gains provided by Telescript allowed us to realize a complete return on investment in one month, and we will more than double the revenue generated from these campaigns through our Telescript-powered call center.

"Other departments in our organization have seen our success and are now planning to power their call center work with Telescript systems from Digisoft. We couldn't be more pleased!"

Tony Souzis
Director, Planning & Process Improvement
AAA Arizona

For more information about Telescript, contact Andrew Davidson at 866-338-0678 or email: sales@touchstar.com.

Digisoft (a TouchStar Software company)
9 East 40th Street • New York, NY 10016
Phone: 866-338-0678 • Fax: 303-338-5236

Developing call center software, CRM solutions, telemarketing software and predictive dialers for more than a decade.

GE Capital chooses Digisoft's Telescript call center solution

Telescript call center software

Evresis Launches International Web-based eTelecsript call center

AAA Arizona, Inc. Doubles Membership Reinstatements with Telescript Call Center Solution from Digisoft

AAA Arizona, Inc. Administrative Office

AAA Arizona, Inc.
Administrative Office