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Home > In the News > Press Releases > Product of the Year Award

Telescript 5.5 receives Product of the Year Award from Customer Interaction Solutions Magazine

January 29, 2004 (New York, NY) – Digisoft Computers Inc. has announced that its award-winning call center management software application, Telescript™ 5.5, received the "Product of the Year Award" from Customer Interaction Solutions Magazine. This honor is presented to a select few and is highlighted in the January 2004 issue of Customer Inter@ction Solutions Magazine™.

"Digisoft’s Telescript 5.5 is a clear leader in the call center / CRM management sector. We’re proud to reward their hard work and innovation with a Product of the Year Award for 2003," said Nadji Tehrani, chairman of TMC and founder of Customer Inter@action Solutions®.

Released in March of 2003, Telescript™ 5.5 is a scalable contact center solution designed to maximize performance and productivity. Built for complete campaign flexibility, Telescript 5.5 includes a customizable agent interface and guided call flow tool along with predictive dialing, agent reporting, database integration and management capabilities and COM+ and computer telephony integration.

"For six years running, Telescript has differentiated itself in a competitive call center / CRM industry by winning this product of the year award. I am proud that industry editors have again confirmed what we have known for years," remarked Robert Garber, Executive Vice President of Digisoft.

Digisoft Computers, Inc. manufactures a leading PC-based call center and CRM software solution. Digisoft’s Telescript™ was first released in December 1989 and currently supports call centers in twenty-three countries on four continents. With 16 industry-bestowed awards, Telescript is widely known as a flexible, robust system designed to immediately increase call center productivity. For additional information, please contact Andrew Davidson at 866-338-0678 x 105 or visit www.digisoft.com.


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