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Digisoft news articles

Digisoft's call center management, CRM software, and predictive dialer solutions have been featured in many publications for many years. Below is an archived list of publications in which Digisoft is featured:

2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 | 1995-1997

2004

• "The Coming Golden Age For Outbound" - Keith Dawson, Call Center Magazine, March 2004
• "Joint Venture Single Server Solution" - Business Techedge, Spring 200
• "Calling Home Agents" - Brendan B. Read, Call Center Magazine, May 2004

2003

• Digisoft Releases Telescript Version 5.5 - Tmcnet.com, March 2003
• "The Revised Telemarketing Sales Rule: How Does it Affect Our Business" - http://www.crmxchange.com/sessions/debates/may03-transcript.html , May 2003
• "Flexible Scripting Solutions and Creativity Drive Growth," Andrew Davidson, http://www.crmxchange.com/sessions/crm/oct03.html, October 2003

2002

• "Digisoft Releases Telescript 5.4" - Customer Inter@ction Solutions - August 2002
• "Tracking and Training" - Ellen Muraskin, Communications Convergence, June 2002 
• "Product of the Year Award" - Customer Inter@ction Solutions Magazine, January 2002 
• "Product of the Year Award" - Communications Solutions Magazine, January 2002

2001

• "The Sweet Smell of Predictive Dialing Success: Super-Dialing to the Rescue" - Call Center Magazine, December 2001
• "Digisoft Presents New Dialing Platform" - Customer Interactions Solutions, October 2001
• "Call Center Scripting Tools" - Maria Petroccione, Communications Convergence Magazine, September 2001
• TMC Labs Innovation Awards 2001 - Customer Interaction Solutions, September 2001
• "Innovative Management Information" - Customer Interaction Solutions, January 2001 (Product of the Year Award) 
• "TMC Labs Innovation Awards 2001" - Customer Interactions Solutions, October 2001

2000

• "New and Improved Features that Help Make Future Campaigns Crystal Clear" - Adam Throne, Call Center Magazine, December 2000
• "Outbound Unbound" - Ellen Muraskin, Computer Telephony Magazine, February 2000
• "1999 Products of the Year" - Communications Solutions Magazine, January 2000 
• "1999 Products of the Year" - Call Center CRM Solutions Magazine, January 2000 

1999

• "Predicting The Future of Predictive Dialers" - Lee Hollman, Call Center Magazine, December 1999 
• "Health Care Havens - United Healthcare" - Alison Ousey, Call Center Magazine, November 1999
• "Supervisor Software" - Call Center Product News, September / October 1999
• "Setting Large Goals For Your Small Call Center" - Alison Ousey, Call Center Magazine, September 1999
• "Dialing Your Way to Success" - Alison Ousey, Call Center Magazine, July 1999
• "Telescript 5.0 Released" - Call Center Product News, March / April 1999
• "Digisoft's Do-It-Yourself Telescript" - Brandon Friesen, Computer Telephony, April 1999
• "The New Mantra in Telemarketing: Customer Retention" - Milton Allimadi, Call Center Magazine, March '99
• "Call Center Solutions 1998 Products of the Year Award" - Call Center Solutions, January 1999

1998

• "Why Predictive Dialing is Worth it" - Alison Ousey, Call Center Magazine, December 1998
• "Products to Make Your Small Call Center Look Big" - Brendan Read, Call Center Magazine, September 1998
• "Digisoft's Nimble Script Writer" - Kerstin Peterson, Computer Telephony Magazine, May 1998
• "In Search of the Incredibly Easy Agent Desktop" - Call Center Product News, Spring 1998
• "Digisoft's Super-Scripting 1.0" - Call Center Magazine, April 1998
• "Selling Smarter" - Brendan Read, Call Center Magazine, March 1998

1995-1997

• "Call Center Software Versus Contact Managers" - Telemarketing and Call Center Solutions, March 1997
• "Call Centers at Work" -Joe Fleischer. Call Center Magazine, February 1997
• "The Best Call Centers 0f 1996" - Call Center Magazine, January 1997
• "Focus On: Healthcare" - Computer Telephony Developments, Volume 1 Issue 3, Winter 1996
• "Telescript A Sure Thing" - Call Center Magazine, August 1996
• "Keeping Pace with Diversity" - Call Center Magazine, January 1996
• "Predictive Dialers - Not Just Collections Anymore" - Richard Grigonis. Computer Telephony, November 1995
• "Finding the Perfect System" -Madeline Bodin. Call Center Magazine, March 1995

For more information about Digisoft and the call center software, CRM solutions, and predictive dialers we provide, please call us at 866-338-0678, fill out our contact form, or email us at marketing@digisoft.com.

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Developing call center software, CRM solutions, telemarketing software and predictive dialers for more than a decade.