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Home > In the News > Press Releases > eTelescript POY Award 2004 eTelescript Receives Product of the Year Award from Customer Interaction Solutions MagazineVirtual Call Center Software Solution Highlighted for Outstanding PerformanceFebruary 15, 2005, (New York, NY) Digisoft Computers Inc. announced today that its recently released VOIP call center management software solution, eTelescript™ received a “Product of the Year Award” from Customer Interaction Solutions Magazine. This honor is presented to a select few and is highlighted in the January issue of Customer Interaction Solutions Magazine. “Each year Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. Digisoft has demonstrated to the editors of Customer Inter@ction Solutions that its products have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions. Released in September of 2004, eTelescript™ is a scalable VOIP call center software solution that features a browser-based, interactive agent interface and campaign management application. Designed to maintain central control of a virtual call center, eTelescript provides the flexibility to maximize the potential of home agents, remote call centers and global calling campaigns. “We developed eTelescript with the end user in mind and attempted to create a robust product able to handle the most complex of applications”, remarked Robert Garber, Executive Vice President of Digisoft. Additionally, he concluded, “we are glad that TMC has independently validated our latest call center software innovation and are proud our VOIP solution has been selected for this prestigious award.”About Digisoft Digisoft Computers, Inc. manufactures a leading PC and web-based call center and CRM software solution. Digisoft’s suite of products was first released in December 1989 and currently supports call centers in twenty-three countries on four continents. With 17 industry-bestowed awards, Digisoft’s suite of products is is widely recognized as a flexible, robust system designed to immediately increase call center productivity. For additional information, please contact Andrew Davidson at 866-338-0678 x 105 or visit www.digisoft.com. About TMC ®Celebrating more than 30 years as a leading publisher, Technology Marketing Corporation (TMC ®) publishes Customer Inter@ction Solutions ® and INTERNET TELEPHONY ® magazines, Web portal TMCnet.com, and the online publications SIP™, Speech-World™, VoIP Developer™, WiFI Telephony™, WiMAX™, Alternative Power™ and BiometriTech™. TMC ® is also the first publisher to test new products in its own on-site laboratories, TMC ® Labs. TMC ® produces INTERNET TELEPHONY ® Conference & EXPO, VoIP Developer Conference ä and Global Call Center Outsourcing Summit ä . TMC offers live and online certification programs through TMC University. TMCnet.com publishes more than 14 online newsletters. Visit www.tmcnet.com for details.
Products | Services & Solutions | Support | Downloads | FAQs | Company Digisoft (a TouchStar Software company) Copyright ©2000-2006 Digisoft (a TouchStar Software company) All rights reserved. Developing call center software, CRM solutions, telemarketing software and predictive dialers for more than a decade. |
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