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Resource Links

Associations

www.acainternational.org
American Association of Credit and Collection Professionasl (ACA) provides a variety of accounts receivable management services.

www.arda.org
ARDA - American Resort Development Association

www.ataconnect.org
American Telemarketing Association represents the call centers, trainers, consultants, and equipment suppliers that initiate, facilitate, and generate telephone, Internet, and email sales, service, and support.

www.attorneys-network.com
RCAN - Retail Collection Attorney Network

www.calcollectors.net
California Association of Collectors –Provides educational and informational resource tools related to the California collection industry.

www.ccma.org.uk
Call Centre Management Association – professional association for call centre managers and supervisors.

www.ccng.com
Call Center Networking Group - CCNG is the number one network for customer care professionals -- providing programs on a local, regional, and virtual basis.

www.ilcollectorsassoc.org - Illinois Collectors Association - Member resource for information related to the Collection industry in Illinois.

www.narca.org
NARCA - National Association of Retail Collection Attorneys

www.the-dma.org
DMA - Direct Marketing Association

www.units.acainternational.org/fl
Florida Collectors Association – Trade association resource portal for professional debt collectors with offices in Florida.

Media

www.callcentermagazine.com
Call Center Magazine – provides product and strategic information for call center executives.

www.callcentertimes.com
Call Center Times – provides leads, news and more.

www.cismag.com
Customer Inter@ction Solutions – A technology publication that specializes in the communications and high-technology customer interaction marketplace.

www.collectionadvisor.com
Collection Advisor – Targets technology trends in the Collections industry to help buyers make informed decisions.

www.collectionindustry.com
Daily online newsletter – focuses on collection industry news.

www.creditandcollectionnews.com
Online source for news in the Credit and Collections industry.

www.debtconnection.com
A dynamic and expedient partnering tool for the Collection and Recovery industry.

TMC Channel - Dialer

TMC Channel - Hosted Call Center

Integration Partners

www.aastra.com - Aastra communications networking products and systems.

www.accelerateddata.com - ADS

www.bframe.com - BFrame Data Systems

www.cdstiger.com/tiger - CDS Tiger

www.collectionsoftware.com/cmaster - CLS