Database Integration

Telescript call center management and CRM software is designed to natively use Access 97, Access 2000 or SQL Server as its primary database. It can also use any ODBC compliant database as an ancillary database.

Microsoft Access 97

Overview

Microsoft® Access 97 for the Windows® 95 and Windows NT® operating systems Microsoft Access 97 - image provides relational database power to give you the information you need to make better decisions. It integrates data from spreadsheets and other databases, and is the easy way to find answers, share information over intranets and the Internet, and build faster business solutions. Access 97 allows you to generate, analyze and create reports without hours of work. It integrates ease of use from the data entry point to printing in HTML.

Benefits

From beginning to advanced users, this relational database is powerful yet easy to use. Features such as the Help Wizard make it easy to find answers to questions about using Access 97, and help users get the most from their software tools.
Share timely information across your workplace or the world. Access 97 has several features that integrate network, intranet and Internet features, allowing you to produce professional reports on paper, online or in HTML.
Access 97 is scalable. From home businesses to corporations, it's the only database that will grow with you as your business grows.

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Microsoft Access 2000

Overview

Whether users are creating a stand-alone desktop database Microsoft Access 2000 - image for personal use, departmental use or for an entire organization, Access offers an easy-to-use database for managing and sharing data. Access 2000 brings not only the traditional broad range of easy data management tools but also adds increased integration with the Web for easier sharing of data across a variety of platforms and user levels and additional ease-of-use enhancements to assist with personal productivity.

Benefits

Making Information Easy to Find and Use: Access 2000 continues to offer an easy-to-use tool for easily finding information that provides consistency and integration with the other applications in the Office suite.
Web-Enabled Information Sharing: Access 2000 allows easily sharing information via the corporate intranet and the ability to easily host a database within the browser. This combines the power of a desktop database with the power of the web.
Powerful Solutions Tools for Managing Information: Power users and developers may now create solutions that combine the ease-of-use of the Access interface (client) with the scalability and reliability of SQL Server.

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Microsoft SQL Server 2000

Overview

Microsoft SQL Server 2000 Enterprise Edition is the complete database and analysis offering for rapidly delivering the next generation of scalable e-commerce, line-of-business and data warehousing solutions.

Benefits

Fully Web-Enabled...Query, analyze and manipulate data over the Web. Use Extensible Markup Language (XML) in SQL Server 2000 to exchange data between loosely coupled systems. Access data easily and securely from a browser, through firewalls, and perform fast full-text searches of formatted documents. Analyze and link online analytical processing (OLAP) cubes, even over the Web. Perform clickstream analysis to learn about your Web customers.
Highly Scalable and Reliable...Grow without limits with enhanced scalability and reliability features. Partition your database workload to achieve scale-out of applications. Take full advantage of Symmetric Multiprocessing (SMP) hardware, and, with the Microsoft Windows 2000 Datacenter. Server operating system, support up to 32 CPUs and 64 GB of RAM.
Fastest Time-to-Market...Rapidly build, deploy, and manage e-commerce, line-of-business, and data warehousing solutions. Perform sophisticated data mining on customer and financial data. Reduce development time with the integrated T-SQL debugger, and develop your own functions that can be reused in different applications. SQL Server 2000 provides the fastest route to Web application development.
Record Benchmark. SQL Server 2000 posted world-record benchmarks that eclipsed the competition on multiple platforms. For details on the benchmarks, visit http://www.microsoft.com/sql/worldrecord

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™ Microsoft, Access 97, Access 2000, SQL Server 2000 and the respective Logos are registered trademarks of Microsoft Corp. in the United States and/or other countries.

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For more information about Digisoft and the call center software, CRM solutions, and predictive dialers we provide, please call us at 866-338-0678, fill out our contact form, or email us at sales@touchstar.com.

Digisoft (a TouchStar Software company)
9 East 40th Street • New York, NY 10016
Phone: 866-338-0678 • Fax: 303-338-5236

Developing call center software, CRM solutions, telemarketing software and predictive dialers for more than a decade.

Telescript Add-On Modules