eTelescript

Virtual VOIP Call Center, Web-Based Software and Internet eCRM Applications

eTelescript is a thin client, call center software solution designed to maximize the productivity, efficiency and effectiveness of your virtual VOIP call center. eTelescript provides the capability to empower remote global agents and administrators.

Agents are at the core of nearly every organization. eTelescript provides agents with the tools necessary to make them superior organizational representatives. By focusing on the quality and performance of the interaction, management can create campaigns based on predetermined business objectives. Empowering agents to drive revenue, ignite overall corporate growth and improve service levels are objectives eTelescript can help you attain. eTelescript maximizes a calling campaigns efficiency and productivity while providing complete control and security for call management processes.

As a leading provider of contact center systems, Digisoft has delivered state of the art call center solutions for more than twenty years. With eTelescript, Digisoft has reengineered our suite of best-of-breed, award-winning solutions to efficiently perform over the web.

Our suite of applications and distinctive strengths designed for the web include:

Applications

Scripting
Reporting
Database integration
Predictive dialers
Inbound/OB/blending
Multiple simultaneous campaigns
Appointment scheduling
IVR

Strengths

Inexpensive hardware requirements
Remote usability (agent and manager)
Unlimited scalability
Centralized control
Open system design
No geographic limitations
Hardware independent

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For more information about Digisoft and the call center software, CRM solutions, and predictive dialers we provide, please call us at 866-338-0678, fill out our contact form, or email us at sales@touchstar.com.

Digisoft (a TouchStar Software company)
9 East 40th Street • New York, NY 10016
Phone: 866-338-0678 • Fax: 303-338-5236

Developing call center software, CRM solutions, telemarketing software and predictive dialers for more than a decade.

eTelescript