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Call Center Scripting Software
Graphical - Powerful - Seamless
The Most Advanced Agent Interface Available
Super-Scripting Product Highlights
- Supply the agent with essential tools
- Enhance call center efficiency
- Provide control over contact center operations
- Link to other programs
- Utilize your database
- Integrate with COM+
- Work with predictive dialers
- Incorporate script changes on-the-fly
- Increase agent productivity
- Provide fulfillment options
- Leverage corporate website into script
A script is a presentation utilized by call center agents during a call that leads the agent through a call. When properly implemented, scripting software enables you to mirror the technique of your most effective and productive agents. Super-Scripting is a call center and CRM scripting solution designed to accomplish this and more.
Agents are the most critical segment of the call center puzzle and to be successful, require direct access to all pertinent information. On both incoming and outgoing calls, Super-Scripting provides agents with real-time access to that information. It is designed to ease the burden on agents while simultaneously increasing their means for success.
Additionally, Super-Scripting provides other significant benefits, even for agents who know the entire script by heart. For example, Super-Scripting organizes your transactions, ensuring that data is entered into the correct field in the script and that this information is then properly stored in your database.
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For more information about Digisoft and the call center software, CRM solutions, and predictive dialers we provide, please call us at 866-338-0678, fill out our contact form, or email us at sales@touchstar.com.
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Digisoft (a Noble Systems solution)
4151 Ashford Dunwoody Road - Suite 600 • Atlanta, GA 30319
Phone: 888.866.2538 • Fax: 404.851.1421
Copyright ©2000-20010 Digisoft (a Noble Systems solution) All rights reserved.
Developing call center software, CRM solutions, telemarketing software
and predictive dialers for more than a decade.
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