Telescript System Requirements

	Item	Minimum/Suggested
Agent Requirements	Workstation Memory	32/128 MB RAM
	Minimal Processor	Pentium II 233 / 500
	Operating System	Windows 95/98 or NT/2000/XP

File Server Requirements	Minimum Disk Space*	100 MB Disk Space
	Server Configuration	500 /933 MHz, 8GB drive * 128 /256 MB RAM
	Operating System	Netware, Windows NT / 2000 Server
*Disk space is variable depending on record size and number of records
Queue Server Requirements	Minimum Disk Space	50 MB
	Memory	256 MB RAM
	Processor	Pentium II 500 / 933
	Operating System	NT Workstation or 2000 / XP Professional

Supervisor Requirements	Memory on Workstation	128 / 256 MB RAM
	Workstation Processor	Pentium II 300 / 933
	Operating System	Windows 95/98 or NT/2000/XP

Super Dialing Modems & Headsets

Customer must provide all agent PC's with a "chipset" modem. Any Hayes compatible modem is acceptable. No 'Winmodems', software modems or 'for Windows' modems. They lack controller chips and rely on the CPU for certain processes. They are unreliable for our purposes.
Customers must provide all agent PC's an analog phone/headset. Plantronics T10's base has been known to have problems

Next: Add-On Modules >>
Previous: << Real-time agent and campaign reporting

For more information about Digisoft and the call center software, CRM solutions, and predictive dialers we provide, please call us at 866-338-0678, fill out our contact form, or email us at sales@touchstar.com.

Digisoft (a TouchStar Software company)
9 East 40th Street • New York, NY 10016
Phone: 866-338-0678 • Fax: 303-338-5236

Developing call center software, CRM solutions, telemarketing software and predictive dialers for more than a decade.

Telescript